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If you have any question, please contact us (Email: support@ecigdo.com)

 

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About Shipping (from USA)

This information is for US domestic shipping and international shipping from USA.

Shipping Process & Delivery Times

Processing time usually takes 2 business days. Delivery times (including processing time) are based on orders and selected shipping method.

Shipping Method

We currently support the United States Postal Service, Priority, Priority Express (Adult Signature upon delivery ) etc. In shopping cart page, you can enter your destination to get a shipping estimate. If you would like to choose other shipping methods, please contact us.

International Shipping

We only support certain countries which are available in Country field for Order shipping address. If you do not see your country of destinations, please contact us.

APO/FPO/DPO Military Addresses

All shipments to APO, FPO, and DPO addresses are sent via USPS Priority (or methods supported by USPS). Due to military handling time, delivery to some destinations may take up to 21 days.

Business Days & Holidays

All orders ship usually Monday - Friday, excluding federal holidays or online shop holidays announced within the United States.

We will try to expedite shipping process. Orders must be placed by 10am Pacific Standard Time (PST) to be processed on the same business day otherwise it will be processed the next day.

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number. To track the order, click on URL link with the tracking number. You may also contact Customer Service at to track your order. Please be advised that the USPS system does not guarantee updated tracking until delivery.

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